FNB Bank Teller Job

About FNB

Useful, effective ethically innovative, responsible and one simple goal: improve customer lifespan with simple, effective solutions that meet their needs, contact us today and join the winning team. All meetings are in accordance with the Bank’s Employment Capital Plan. The Bank actively supports the recruitment and promotion of persons with disabilities. We recommend that candidates be encouraged to declare their disability and consult with the bank if they require reasonable accommodation.

Target

  • Provide clients with a unique experience in processing their financial transactions in a timely, accurate and efficient manner with excellent customer servic

Experience and Qualifications

  • Minimum requirements: NQF 4 qualification

Required (ideal) qualification:

Applicable GNI 5 qualification as defined by the Financial Services Authority

Qualifying Exam Qualification

-Sufficiently recognized business diploma or senior certification at NQF Level 6

Additional requirements

This is typical of the role of the incumbent in the handling of cash and financial transactions. As such, it is a prerequisite for candidates to pass a consumer credit check so that the employer can verify that the candidate’s credit history is acceptable.

Other Opportunity: Standard Bank Learnership 

Responsibilities

  • Gain an increase in net operating profit
  • Manage the difference-average Rand value to reduce business losses
  • Manage your affiliate service quality with a balanced quality-connected service
  • Manage account migration from transactional to self-service
  • Compliance with procedures and processes contained in the Golden Terms.
  • Manage the efficiency of counters using difference score, average transaction score
  • Manage your development to increase your skills
  • Connect with our customers and always follow our brand promise of “how can we help you?” Treat customers the way you want them to be treated
  • Talk to our customers in a way that they fully understand and offer useful solutions and products based on their needs
  • Always act ethically
  • Be responsible for solving customer problems or problems as efficiently and quickly as possible
  • Follow the TCF principles in everything you do
  • Manage the growth of your active customer account base to grow your customer base through leads
  • Encourage your branch to increase customer engagement
  • Use identified opportunities to increase your market share
  • Ensure that activities support inclusion and reduction of costs
  • Manage deficits in real Rand value to minimize business losses – volume and value
  • Cash Migration – estimates the total amount of cash transactions that can be moved at branches
  • Optimize each customer interaction to migrate or switch a customer to channels and / or promote digital and self-service channels
  • Always follow the procedures and processes outlined in the applicable business guidelines
  • Operate business beyond a benchmark and provide customer-specific experience
  • Improve the OFV’s identification process and accountability procedures
  • Improve accountability for processes and procedures
  • Demonstrate behavior in support of organizational values
  • Take responsibility for your own performance, personal and career development
  • Contribute to the overall efficiency and success of the team
  • Maintain the ability to adapt to changing business and customer needs
  • Acceptable tracking efficiency measured by eRatio teams is achieved
  • Improve your knowledge and skills by completing role training

How to apply

Apply online at First Rand Careers

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Updated: — 6:32 am

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